Frequently Asked Questions
Everything you need to know about our wearable art and shipping policies.
How should I care for my hand-painted garments?
To preserve the vibrancy of the paint, we recommend hand washing in cold water or using a gentle machine cycle inside out. Always air dry and avoid direct ironing on painted surfaces.
How long does shipping take for custom orders?
Each piece is hand-finished by our artists. Standard processing takes 3-5 business days, followed by 5-7 business days for domestic shipping depending on your location.
What is your return policy?
We accept returns on unworn items with original tags within 30 days of delivery. Please note that custom-made or personalized orders are final sale and cannot be returned.
Do you offer international shipping?
Yes, Spectral Paints ships worldwide. International delivery times vary by country and typically take 10-21 business days. Customs duties may apply upon arrival.
Are the paints used safe for sensitive skin?
Absolutely. We use high-quality, non-toxic, and hypoallergenic textile pigments that are heat-set to ensure they do not rub off or cause irritation.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also log into your Spectral Paints account to view your real-time order status.